Cookie Policy
Please read this cookie policy carefully as it contains important information on who we are and how we use cookies on our website. This policy should be read together with our Privacy Statement which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us.
Our Website
This cookie policy relates to your use of our website. Throughout our website our cookies may link to other websites owned and operated by certain trusted third-parties listed in the chart below. These other third-party websites may also use cookies or similar technologies in accordance with their own separate policies. For privacy information relating to these other third-party websites, please consult their policies as appropriate.
Cookies
A cookie is a small text file which is placed onto your device (e.g., computer, smartphone or other electronic device) when you use our website. We use cookies on our website. Cookies assist the website with performance and functionality. Cookies also help us recognise you and your device and store some information about your preferences or past actions.
For example, we may monitor how many times you visit the website, which pages you go to, traffic data, location data and the originating domain name of your internet service provider. This information helps us to build a profile of our users and customise your interactions. Some of this data will be aggregated or statistical, which means that we will not be able to identify you individually.
For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see the chart below.
For further information on cookies generally, including how to control and manage them, visit the guidance on cookies on www.aboutcookies.org or www.allaboutcookies.org.
Consent to use cookies
We will ask for your consent to place cookies or other similar technologies on your device, except where they are essential for us to provide you with a service that you have requested. You can withdraw any consent to the use of cookies or manage any other cookie preferences, as outlined in the How to turn off all cookies section below. It may be necessary to refresh the page for the updated settings to take effect.
Our use of cookies
The table below provides more information about the cookies we use and why:
| The cookies we use | Names | Purpose |
|---|---|---|
| Ecanvasser | hideInProgressCard, complianceCookie, region | Internal cookie that tracks if consent to use cookies has been given, what region the website visitor is in to display the correct currency |
| Hubspot | __hssc, hubspotutk, __hssrc, __hstc | Hubspot (thid party) cookie used to track website users |
| Google Analytics | _gid, _ga | Google Analytics (third party) cookie that is used to store and count pageviews. |
| Hotjar | _hjAbsoluteSessionInProgress, _hjIncludedInPageviewSample | Hotjar (third party) cookie that is used to store unique visits by website visitors for statistical purposes. |
| Facebook Pixel | _fbp | Facebook Pixel (third party) cookie used to store and track visits across websites. |
| Intercom | intercom-session-xxx, intercom-id-xxx | Intercom (third party) cookie used for its real time support chat system. |
Third party access to the cookies
The cookies we use will only be accessed by us and those third parties named in the table above for the purposes referred to in this cookie policy. Those cookies will not be accessed by any other third party.
How to turn off all cookies
Within your browser you can choose whether you wish to accept cookies or not. Different browsers make different controls available to you and so we provide links below to popular manufacturers' instructions on how you can do this. Generally, your browser will offer you the choice to accept, refuse or delete cookies at all times, or those from providers that website owners use ("third party cookies"), or those from specific websites.
How to contact us
Please contact our Data Protection Officer if you have any questions about this cookie policy or the information we hold about you.
Changes to this policy
This policy was last updated on September 13th 2021. We may change this policy from time to time, when we do we will inform you via the chat bot on this page.